Axa Health Solutions - Lead Of Patient Steering H/F - 95

Notre raison d'être chez AXA ? Chaque jour, nous agissons ensemble pour le progrès humain en protégeant ce qui compte dans + de 50 pays. Accompagner près de 95 millions de clients à chaque étape de leur vie, une mission qui donne le sourire et envie de se lever le matin à nos employés et agents (+ de 145 000 dans le monde !)Chez AXA, nous sommes riches de nos singularités et accueillons tous les profils dans leur diversité. Au-delà de mener une politique inclusive engagée, nous agissons au quotidien en tant qu'employeur citoyen et responsable pour des causes sociétales & environnementales. Ces ambitions vous parlent ? Alors rejoignez un des leaders de l'assurance et venez changer le monde avec nous !Présente sur l'ensemble du territoire, AXA France se distingue comme la filiale la plus importante du Groupe en termes de chiffre d'affaires et d'effectifs. Leader sur les marchés de l'assurance, de la santé et de la prévoyance, l'entreprise offre à ses équipes un cadre de travail moderne et agréable en "smartworking".Vous hésitez encore ? Sachez que nous avons conçu un dispositif d'intégration baptisé "Welcome@AXA" pour accompagner vos premiers pas parmi nous avec attention. En lien avec nos engagements, nous célébrons chaque arrivée en agissant en faveur de la reforestation mondiale : depuis 2020, nous plantons un arbre pour chaque recrutement. Alors, prêt à postuler ?AXA seeks to establish Health as a cornerstone of its equity story and global business positioning as a leading global health specialist outside the US. To achieve that vision, AXA has launched a Global Health Division to steer global business performance and ensure we leverage our global scale to bring specialized capabilities. Health Services plays a key part of this mission with the objective to triple the size and number of hospitals and clinics across 7 countries over the next 5 years.Patient steering is about guiding our customers to the right solution (preferred providers, digital pathways or AXA centers) on their healthcare journeys.As a patient steering lead, you will work in collaboration with entities. You will be in charge to co-define execution strategy with entities, define optimal patient steering design, including preferred, options, steering mechanisms, promotion and product incentives; as wells as supporting their deployment and continuous optimization to guide customers towards efficient healthcare journeys to better claim costs. You will face the challenge of leading the implementation of patient steering programs across entities within the newly established Global Division. This challenge combines an strategic design side and an operational transformational one. You will be responsible for driving the expansion of patient steering programs at selected entities, including thought leadership, field expertise, strategic co-design with the local team, project structuration, partnerships and operational deployment and The role also requires coordination and synergizing healthcare activities across entities within AXA as well as with senior group stakeholders to obtain the necessary buy-in.
As Patient steering lead, your main missions are:

Main responsibilities:

- Jointly with the local teams, design and implement new customer steering programs in selected entities, collaborating closely with local teams.
- Identify best practices and assess and facilitate replication across entities.
- Provide expertise and guidance on healthcare customer steering programs.
- Monitor and evaluate the performance of customer steering programs, making necessary adjustments to ensure their success.
- Develop and deliver high-impact, data-driven communication documentation to communicate effectively key insights, strategic initiatives, and recommendations to senior stakeholders.
- Collaborate with other Senior Business Experts within the Healthcare Division and central teams, to ensure a cohesive approach across entities.
- Develop and manage multi-country partnerships to support the Customer Steering program.

Major Actions and Tasks:

- Conduct comprehensive market analyses to understand local healthcare demand, regulatory environment, reimbursement landscape, and competitive positioning.
- Identify strategic opportunities for cost containment via patient steering group best practices, local market intelligence and industry trends.
- Develop a clear and actionable healthcare strategy tailored to the specific entity, considering local strengths, gaps, and future market projections.
- Synthesize insights and strategic options into a compelling narrative, supported by data, to be communicated effectively through slide decks, board papers, or presentation materials.
- Collaborate with local leadership and key stakeholders to refine the strategy, ensuring buy-in and alignment with operational realities.
- Facilitate workshops or strategic review sessions to gather feedback, challenge assumptions, and validate strategic choices.
- Prepare and present the final strategic plan to senior management, clearly articulating the rationale, expected outcomes, and implementation roadmap.
- Ensure the strategy is adaptable, with contingency plans and milestones to track progress and adjust as needed.
- Maintain an ongoing understanding of industry best practices and innovative healthcare models to incorporate into local strategic frameworks.